We ordered 3 of these barstools from American Woodcrafters. Two of the barstools assembled perfectly, but the 3rd was wobbly because the leg(s) measurement we off a bit. We contacted American Woodcrafters and within minutes an RMA was sent and a replacement order was issued with American Woodcrafters upgrading the delivery to NEXT day at no charge !This was not expected, but is indicative of a company "proactively" taking care of it customers.One thing to be alerted to is .... when assembling the barstools the first step, you cannot fully tighten the screws until all the screws in the FIRST step are started (but not tightened). Otherwise, when you try to fit the "ring" in place, the legs and thus the leg screw holes cannot be joined.The instructions make mention to this at the very, very, top but are not obvious and are easily overlooked.This alert should be put in the first assembly step - to make it very obvious.Other than that - the chairs are very solid, look great and we are very satisfied with the customer care that the company proactively provided.